Frequently Asked Questions

Q: Can Archiped products be used outdoors in extreme heat or cold?
A: All Archiped products are guaranteed to be frost proof and come with a six year pro-rated warranty

Q: What is the material used to produce Archiped Classics’ products?
A: All Archiped products are made of commercial grade, frost-proof cast stone.

Q: Where are they made?
A: Everything is hand cast by owner Richard Stanzel at the Archiped Classics studio located in the Dallas Design District.

Q: What is the lead time?
A: The average lead time is 8-10 weeks depending upon the time of year.

Q: What colors are available? Are they painted?
A: Taupe is the standard finish with the Old World Process available for a 10% up charge. Add 20% for a custom color.See a web approximation of our standard colors here.
The colors are mixed into the slurry during production, so no paint is needed and the color goes throughout.

Q: Do the planters, urns, and jardinières have drainage holes?
A: All come standard with drainage holes. The holes can be plugged for a small fee.

Q: What about fountains? Can fountains and fountain receptacles be made using of Archiped urns?
A: Yes. Our products can be sealed for use as fountains for a small fee.

Q: How are the products packaged and shipped?
A: Each item is boxed or crated, then strapped to a custom pallet and wrapped with shrink wrap. All are shipped by common carrier.

Q: Where do you ship?
A: We ship worldwide.

Q: Is the freight expensive?
A: Freight is guaranteed not to exceed 15% on all domestic dock to dock shipments over $2,500.00 dollars.


   
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Quality

  • Handmade in Dallas, Texas.
  • Exclusive designs by Prix de Rome de Peinture recipient, Jacques Lamy.
  • Exquisite details.
  • High performance, commercial grade cast stone.
  • Frostproof: Plant it. Leave it. No need to cover or empty in winter.

Guarantee

  • Six year, pro-rated warranty
  • No packing fees on orders over $1,000
  • Freight 15% or less on domestic dock to dock shipments over $2,500
  • Founded in 1989

Contact

Phone: 214-748-7437
Fax: 214-748-7497
customerservice@archiped.com
154 Glass Street, Suite 100
Dallas, Texas 75207